※ treasure trove: 귀중한 발굴물(수집물) ※ land grant: (대학․철도 등을 위해) 정부가 주는 땅 다음 글의 흐름상 가장 어색한 문장은? The term burnout refers to a “wearing out” from the pressures of work. Burnout is a chronic condition that results as daily work stressors take their toll on employees.

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4. Emotional labor workers enter their occupation highly motivated although they are physically exhausted. The third dimension of burnout is depersonalization. This dimension is relevant only to workers who must communicate interpersonally with others (e.g. clients, patients, students) as part of the job.

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The most widely adopted conceptualization of burnout has been developed by Maslach and her colleagues in their studies of human service workers. Maslach sees burnout as consisting of three interrelated dimensions. The first dimension―emotional exhaustion―is really the core of the burnout phenomenon.

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Workers suffer from emotional exhaustion when they feel fatigued, frustrated, used up, or unable to face another day on the job. The second dimension of burnout is a lack of personal accomplishment.

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This aspect of the burnout phenomenon refers to workers who see themselves as failures, incapable of effectively accomplishing job requirements.

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Emotional labor workers enter their occupation highly motivated although they are physically exhausted. The third dimension of burnout is depersonalization. This dimension is relevant only to workers who must communicate interpersonally with others (e.g. clients, patients, students) as part of the job.