다음 글의 요지로 가장 적절한 것은? My surgeon looks tired: He has been overwhelmed with patients and his beeper is going off every 15 minutes. He is a witty man, but sometimes his wit is unwelcome. “The insurance company wants me to put you out in the snow tomorrow afternoon,” he tells me after I have been in the hospital for more than a week. I'm terrified, because I have no idea where to go. I cannot walk, or even lift my leg a few inches. The hospital social worker strikes me as an idiot, but my complaints about her only annoy my surgeon. “I have to work with these people,” he tells my friend who is also a doctor when she mercifully intercedes on my behalf and arranges for me to be transferred to another hospital. “If you say one negative thing, they get defensive,” she tells me later. Since it is not wise to be regarded as a whiner or to be too demanding, my friend advises cunning strategies. “You can frame your questions as those of a frightened patient. If you, as a patient, suggest that you might like to control even part of the situation, then you are considered difficult.”